1. Introduction
Wellness Consultants ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WC Wellness platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account Information: Name, email address, and password when you create an account
- Health Information: Wellness concerns, symptoms, and health-related information you provide for formula creation
- Order Information: Shipping address, order history, and payment information
- Communication Data: Messages and correspondence with practitioners
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our Service
- Create and manage your account
- Process and fulfill orders
- Enable practitioners to create personalized formulas
- Communicate with you about your account and orders
- Improve and optimize our Service
- Protect against fraudulent or unauthorized activity
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With Practitioners: Your health information is shared with your assigned practitioner to create personalized formulas
- Service Providers: With third-party vendors who assist in operating our Service (payment processing, email delivery)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure password hashing
- Regular security assessments
- Access controls and authentication
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt out of marketing communications
8. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookie settings through your browser.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: wellnessconsultantsorders@gmail.com
Phone: 228-283-0870